FAQ

Frequently Asked Questions for New Patients and Existing Patients

Thank you for choosing Pain Management Consultants in Fort Myers. Below are answers to some of the most frequently asked questions. Please do not hesitate to call our scheduling team at 239.333.1177 should you need further assistance.


Contact your insurance company and ask if they require a referral or authorization. If so, please bring the paperwork with you or call us to find out if your insurance company has sent it to us. If you do not need an authorization or referral, call Pain Management Consultants at 239.333.1177 or contact us now be e-mail to set up an appointment.
Find out which insurance plans we accept here.
After determining whether you need a referral or authorization from your insurance company, call our scheduling team at 239.333.1177, or contact us by e-mail.
After scheduling your first appointment, you can open, print and complete the New Patient Forms, and bring them with you. Please note you will need Adobe Acrobat to open and print the forms. Alternatively, you may call Pain Management Consultants at 239.333.1177 and we will send you the forms via U.S. mail.
Your completed New Patient Forms; any medical reports, documentation or radiology results (X-rays, etc.) that your primary physician may have provided you; health insurance card, if applicable; and driver license or other government-issued identification.
If you have completed the New Patient Forms, please arrive at least 10 minutes before your scheduled time. If you have not completed the paperwork, please arrive 30 minutes prior.

If you have not completed the New Patient Forms prior to arriving for your first appointment, be sure to bring a complete list of medications and dosage, if applicable. If you’ve had surgery, please write down what the procedure was and date of surgery.

If you arrive more than 15 minutes late, chances are you will have to reschedule for another day so that we may continue to provide the best possible service to those who have arrived on time.
Pain Management Consultants accepts credit cards, debit cards, check and cash. For services and for any co-pay that your health insurance company may require will be collected by our office staff prior to seeing a physician.
Sign in with our office staff and one of our other health professionals will be with you shortly. Our team will review your New Patient Forms package, and take any medical reports or radiology results that you may have brought with you. We’ll talk about your health and medical history, and perform an examination or consultation. If any new testing is needed on the first day, or in the near future, we’ll give you the prescription order. After testing, we’ll give a diagnosis and options for treatment.
We appreciate knowing well in advance if you must cancel an appointment. Patients who call at least 24 hours in advance of the appointment time can reschedule an appointment at no charge. You must call Pain Management Consultants at 239.333.1177 to cancel. Please do not e-mail.
We are hopeful that you will never miss an appointment, but we understand things happen. “No show” patients are billed $25 for each office visit missed and $75 for missing a scheduled procedure. These fees will be collected prior to seeing one of our health professionals during your next appointment.

Have more questions?

Call Pain Management Consultants at (239) 333-1177